Reid to TSA: Smile
U.S. Sen. Harry Reid said Wednesday he plans to write a letter to Homeland Security Secretary Janet Napolitano and ask her to tell airport security workers to be nicer to international travelers.
"She can instruct everybody that works at TSA to smile and say 'Hello,'" Reid said of Transportation Security Administration employees who have a reputation for giving travelers a hard time.
It's a small friendly gesture, but Reid said he learned during a private meeting with Nevada gaming, business and tourism leaders that international travelers often complain about their treatment by U.S. workers, whether at security gates or while applying for tourist visas that can take six months to get...
Las Vegas Review-Journal